Using Groupon, Travelzoo, or LivingSocial with FareHarbor

  • Updated

Additional information is available to FareHarbor employees.

If you use a service like Groupon or LivingSocial to offer online deals to customers, you can connect your offers to FareHarbor to ensure a seamless booking process and accurate revenue reporting.

Note: This page uses Groupon as an example, but these same concepts apply when setting up a campaign for Travelzoo, LivingSocial, etc.

Setting up voucher codes

First, get in touch with FareHarbor Support and let us know you’d like to set up a Groupon deal. Please include the following information in your request:

  • Groupon voucher codes
  • What is each code good for? (ex: a certain number of free tickets for a specific activity, specific dates and times, etc.)
  • Can the codes be redeemed on any other items or availabilities for an upgrade fee?

After we set up the offer in your Dashboard, our team will send you confirmation that customers can now redeem Groupons through your website. Groupon holders will use the same booking process as a regular customer – all they have to do is enter their voucher or Groupon code during checkout!

Example book form

“Add voucher or discount code” option per person:

Booking online with a Groupon code

Code entry field:

Booking online with a Groupon code

Example Groupon code and discounted price:

Booking online with a Groupon code

Redeeming a Groupon deal in the Dashboard

To redeem a Groupon for a customer from your Dashboard:

  1. Change price sheet to Groupon.
  2. Fill out the book form as you normally would, but make sure to enter the voucher code for each customer using a Groupon:

Creating a direct booking with a Groupon code

Optional: Updating redemption instructions

Email your Groupon representative and have them update your Groupon confirmation page and email with clear redemption instructions so your customers know exactly how to redeem their deal.

Example instructions:

TO REDEEM YOUR GROUPON

Step 1) To book online using your Groupon voucher code(s), please visit this URL: http://www.yourwebsite.com/

Step 2) Enter your Groupon voucher code(s) during checkout when prompted to add a voucher code.

Step 3) Present your Groupon voucher(s) (either mobile or printed) at check-in.

If you’d like to book over the phone using your Groupon voucher code(s), please call: XXX-XXX-XXXX.

Optional: Creating an unlisted webpage

If desired, you can create an unlisted webpage on your website for Groupon customers only. An unlisted webpage will not show up in Google searches and will only be visible to Groupon customers who have the direct URL. Example: http://www.yourwebsite.com/groupon

Try it out! Here’s an example page where you can walk through the online booking process as an online customer: magicalrafttours.fareharbor.me/groupon/

Why set up an unlisted webpage for Groupon redemptions?

  • The Groupon redemption process stays completely hidden from your regular online customers.
  • You can write clear redemption instructions directly on the webpage.
  • We can customize the integration with special Groupon customer types, making it easy for online customers to know what option to select to redeem their voucher(s).

Example of Groupon customer types