1. Press the button on your scanner to turn it on. The green light will flash once.
2. Scan the QR code below by pressing the button to put the scanner in Bluetooth mode. The blue and green light will flash alternately.
   
3. Scan the QR code below to put the scanner in pairing mode:
   
4. Enable Bluetooth on your iOS or Android device. When the ScannerHID device appears in the list, tap on its name and wait until it is successfully paired. The light on the scanner will change to blue.

5. Scan the QR code below to configure the scanner to instantly upload the scanned QR codes to the FareHarbor app.

   

Note: When the pairing is complete, the keyboard on your mobile device will automatically be hidden. To unhide the keyboard on an iOS device, double-press the scanner’s button, or scan the following QR code:
 
If you are using an Android phone or tablet, scan the QR code above to unhide the keyboard.

Before beginning to scan QR codes, make sure that your FareHarbor app is open to the QR scanning screen:

• iOS
• Android

Once you choose what to scan, the first time an external scanning device is discovered you will be asked if you want to continue scanning with this device. If you select Yes, the camera on your device will be hidden. You can re-enable the camera at any time by moving the Settings > Hide camera toggle. The option you select will be maintained for future scans.

All scanning results will be displayed within the app, so please make sure that the check-ins are properly recorded in the app while using the external device.

If the message Unable to scan / Enable camera in Settings or connect a device is displayed, then you can either:

• Enable the camera in Settings so that you can continue with the regular camera scanning.
• Connect an external scanning device.

Note: The ability to hide the camera is available only for devices running iOS 14.x or higher or Android 8.x or higher. Devices running earlier versions of the operating systems will not have this capability, however they can still be used with an external scanning device. We always recommend updating your device to the latest version of iOS or Android in order to take advantages of the new features in the FareHarbor app.

The scanner will automatically power off after a few minutes of inactivity. You can also configure the standby mode settings using QR codes shown in the Nadamoo manual.

You’re done! You can now check in your customers using the Nadamoo device.

There are two main modes for scanning your QR codes: manual and continuous. The scanner comes pre-configured to manual mode from Nadamoo.

Continuous scanning mode

Continuous scanning mode will allow you to scan one code after another without having to press the button for each scan.

Scan the following QR code to set your scanner to continuous scanning mode:

Resetting your scanner to manual scanning mode

Using manual mode will require pressing the button on your scanning device each time you want to scan a QR code.

Scan the following QR code to reset your device to manual mode:

There are also various other settings you can configure on your scanner.

Change beep volume

Scan the QR codes below to adjust the desired beep volume (High, Medium, Low, Off):

Standby Mode and powering off the device

You can also put the scanner in standby mode (from 30 seconds to 30 minutes), power off the device, or set the scanner to never sleep by scanning the corresponding codes in the Stand-by Section on page 16 of the Nadamoo user manual.

Restore the scanner to default (factory) settings

Your Nadamoo device is shipped with the following default settings:

• Manual trigger mode
• High volume beep tone during scanning
• Standby mode set to 5 minutes
• Bluetooth pairing turned off.

To reset the device to factory settings, you can either press and hold the button for 10 seconds, or scan the QR code below:

Nadamoo Scanner will not pair with FareHarbor app

If the scanner does not pair with your FareHarbor app, follow these troubleshooting steps:

1. Restore the scanner to the factory settings.
2. Power off and turn the scanner back on.
3. Unpair the scanner from your iOS or Android device.
4. Retry the pairing steps.

Unable to see keyboard on your iOS device

Note this only applies to devices running iOS

When you connect the handheld scanner to your iOS device, it acts as an external keyboard. If you are unable to see the keyboard when typing, make sure that you have enabled the keyboard by double-pressing the scanner’s button, or scanning the following QR code:

Note for iPad users: The keyboard toolbar will appear automatically when the scanner is connected. To disable this behavior, go to Settings > General > Keyboard > Shortcuts on your iOS device and toggle the switch to the off position.

Note: You only need to go through the following steps once. The scanner will automatically connect to your device the next time you use it.

1. Press the button to turn on the scanner. The indicator light will turn blue.
2. Scan the QR codes below to enable the scanner. Note: this step must be performed in the following sequence:

   • Enter Setup:

     

   • Enable Bluetooth:

     

   • Disable Offline storage:

     

   • Exit & Save:

     

3. Enable Bluetooth on your iOS or Android device. When the CT160XXXXX device appears in the list, tap on its name and wait until it is successfully paired.

To power off the scanner, press and hold the scan button for three seconds until you hear two beeps, then release the button.

Note: When the pairing is complete, the keyboard on your mobile device will automatically be hidden. To unhide the keyboard, scan the following code: 

 

You can unpair your device at any time by following the instructions on the Apple or Google support sites: For iOS and Android devices. Note that you will need to re-pair the scanning device the next time you want to use it.

1. Before beginning to scan QR codes, make sure that your FareHarbor app is open to the QR scanning screen:
   • iOS
   • Android

Once you choose what to scan, the first time an external scanning device is discovered you will be asked if you want to continue scanning with this device. If you select Yes, the camera on your device will be hidden. You can re-enable the camera at any time by moving the Settings > Hide camera toggle. The option you select will be maintained for future scans.

All scanning results will be displayed within the app, so please make sure that the check-ins are properly recorded in the app while using the external device.

If the message Unable to scan / Enable camera in Settings or connect a device is displayed, then you can either:

• Enable the camera in Settings so that you can continue with the regular camera scanning.
• Connect an external scanning device.

Note: The ability to hide the camera is available only for devices running iOS 14.x or higher or Android 8.x or higher. Devices running earlier versions of the operating systems will not have this capability, however they can still be used with an external scanning device. We always recommend updating your device to the latest version of iOS or Android in order to take advantages of the new features in the FareHarbor app

You’re done! You can now check in your customers using the Koolertron device.

Restore the scanner to default (factory) settings

Your Koolertron device is shipped with the following default settings:

• Auto Upload disabled (codes not automatically uploaded for scanning and remain in the device’s local storage).
• Bluetooth pairing disabled.

To restore the scanner to factory (default) settings, scan the following QR codes in this order:

1. Enter setup
   
2. Factory reset
   
3. Exit & Save
   

Koolertron Scanner will not pair with FareHarbor app

If the scanner does not pair with your FareHarbor app, follow these troubleshooting steps:

1. Restore the scanner to the factory settings.
2. Power off the scanner.
3. Turn on the scanner.
4. Unpair the scanner from your iOS device.
5. Retry the pairing steps.

Unable to see keyboard on your iOS device

If you are unable to see the keyboard when typing, make sure that you have not disabled the keyboard in your iOS device’s settings. To re-enable the keyboard, scan the following QR codes in this order:

1. Enter setup
   
2. Enable keyboard
   
3. Exit & Save
   
4. Press the scan button on the device over any blank space (for example, on a piece of paper) to unhide the keyboard.
5. Unpair and re-pair the scanner.

Note for iPad users: The keyboard toolbar will appear automatically when the scanner is connected. To disable this behavior, go to Settings > General > Keyboard > Shortcuts on your iOS device and toggle the switch to the off position.

You can pair your ScanAvenger scanner using either of the following two methods:

Method 1:

1. Turn on the bar scanner and press the button for eight seconds to enter the Bluetooth HID matching mode. The left and right blue lights flash alternately.
2. Enable Bluetooth on your iOS or Android device to begin pairing, and search for the Barcode Scanner HID.
3. Tap on the Barcode Scanner HID Bluetooth device to pair the device.

When successfully paired, you will hear a beep and the blue light on the right will remain solid.

Method 2:

1. Press the button to turn on the scanner.
2. Scan the following QR code to enter setup mode:
   
3. Scan the Bluetooth HID mode QR code:
   
4. Scan the Paired with dongle QR code to enter pairing mode. The left and right blue lights will flash alternately. You can also click the button two times to exit setup mode and go back to the scanning process.
   
5. Enable Bluetooth on your iOS or Android device and wait until you see the “ScanAvenger HID” device in the Bluetooth device list.
6. Scan the Exit Setup QR code:
   

Note: When the pairing is complete, the keyboard on your mobile device will automatically be hidden. To unhide the keyboard, you can either double-tap the main button on the scanner, or scan the following code:

You can unpair your device at any time by following the instructions on the Apple or Google support sites. Note that you will need to re-pair the scanning device the next time you want to use it.

Important: Before beginning to scan QR codes, make sure that your FareHarbor app is open to the QR scanning screen:

• iOS
• Android

Once you choose what to scan, the first time an external scanning device is discovered you will be asked if you want to continue scanning with this device. If you select Yes, the camera on your device will be hidden. You can re-enable the camera at any time by moving the Settings > Hide camera toggle. The option you select will be maintained for future scans.

All scanning results will be displayed within the app, so please make sure that the check-ins are properly recorded in the app while using the external device.

If the message Unable to scan / Enable camera in Settings or connect a device is displayed, then you can either:

• Enable the camera in Settings so that you can continue with the regular camera scanning; or
• Connect an external scanning device.

Note: The ability to hide the camera is available only for devices running iOS 14.x or higher or Android 8.x or higher. Devices running earlier versions of the operating systems will not have this capability, however they can still be used with an external scanning device. We always recommend updating your device to the latest version of iOS or Android in order to take advantages of the new features in the FareHarbor app.

You’re done! You can now check in your customers using the ScanAvenger device.

You can access additional settings for your ScanAvenger scanner by scanning the Enter Setup QR code, then the code for the setting you want to access (see the ScanAvenger user manual for more information), followed by the Exit Setup code.

Changing the beep volume:

You can change the volume of the beep tone by scanning the following QR codes:

1. Enter Setup:
   
2. Scan the QR code below corresponding to the volume you want to set for the scanner’s beep tone:
   
3. Exit Setup:
   

Standby mode

You can also put the scanner in standby mode (from 30 seconds to 30 minutes), power off the device, or set the scanner to never sleep by scanning the corresponding codes in shown on pages 92-93 of the ScanAvenger user manual.

Shutting down the scanner

To shut down the scanner immediately, scan the following codes:

1. Enter Setup:
   
2. Shutdown:
   

Restoring the scanner to the default (factory) settings

Please send an email to the manufacturer’s customer support at helpdesk@ccheck.global for assistance with resetting your scanner.

Scanner will not pair with FareHarbor app

If the scanner does not pair with your FareHarbor app, follow these troubleshooting steps:

1. Unpair the scanner from your iOS or Android device.
2. Retry the pairing steps.

Can I use a handheld reader to scan QR codes and send them to my FareHarbor Dashboard on my computer?

No, handheld scanners can only be used with the FareHarbor mobile app.

Are there different beep tones for successful or failed scans?

No, the beep indicates that the code was scanned. Any further information on the code is displayed on the application screen. Make sure that the sound on your iOS device is turned on so you will be alerted when there is an error.

Can I have more than one handheld device connected to my FareHarbor app?

No, you can pair only one device at a time.

Can I scan using the external device and the camera at the same time?

Yes, when the handheld device is connected to your iOS phone or tablet, you can scan using either method.

Can the scanner store the QR codes and synchronize them once paired with the app?

No. Make sure that you have scanned the code that configures the scanner to instantly upload the codes to the FareHarbor app, as described in the pairing instructions above.

If you have your scanner configured to store the codes in the internal memory, these codes will not successfully synchronize with the FareHarbor app.

Why can’t I see the keyboard when trying to search a booking or type something within the FareHarbor iOS app?

Note: This only applies if you are using an iOS device.

If you want to show the keyboard you can either press twice on the main button (for Nadamoo devices) or scan the corresponding codes for a Koolertron device. For the ScanAvenger scanner, you have a choice and can either press twice on the main button or scan the corresponding codes.

When the external devices are disconnected from your iOS device, the on-screen keyboard will automatically be displayed.

Where can I get more information on my scanner’s features?

More information on the features and functionality of your scanning device is available in the manual that accompanied your device. You can also download the PDF below:

• Download the Nadamoo User Guide
• Download the Koolertron User Guide
• Download the ScanAvenger User Guide