How do I change a custom field's visibility?

First, determine whether you want to update the custom field’s visibility everywhere that it is used, or only for specific items.

To update the field’s visibility everywhere it is used:

1. Go to the Settings section of your Dashboard.
2. Select Custom Fields from the sidebar.
3. Locate the custom field (Fields are organized by type. If you’re not sure what the custom field type is, select All to see a full list of your fields.)
4. Click Edit to go to its settings.

To update the field’s visibility for a specific item only:

1. Go to the Items section of your Dashboard and choose the item you want to update.
2. Under the Availability section, click Options & Prices.
3. Locate the custom field. Remember that fields can be added to individual customer types as well as entire bookings (which are located on the Whole-booking fields tab).

Once you’re in the custom field’s settings, you’ll want to determine who the visibility changes will affect (for example, maybe you want to make the field hidden for affiliates only).

1. Click on the Prices and Visibility menu in the toolbar at the top of the window:

   

2. Choose a price sheet to specify who the visibility changes will affect.

Not sure which price sheet to choose? Here are some of the most common examples:

• Base: This will update the field’s visibility for everyone
• Online: Updates visibility for online customers only (if you have more than one Online sheet, the one closest to the top of the list will be reflected on your website)
• Direct: Updates visibility for logged-in Dashboard users only
• Affiliates (names will vary): Updates visibility for any affiliates who make bookings with that sheet

Note: Price sheets are customizable, so your sheets may differ from the ones mentioned here. If you’re not sure which price sheet you should be updating, please reach out to our Support team.

Remember, you have two options: you can update the field’s privacy setting, or update its visibility status.

Updating a field’s privacy setting

When a field is private, it’ll only be visible to users logged into your Dashboard who have permission to see private fields.

1. Click the Settings button in the lower-left.
2. Select Settings & Pricing.

3. Check or uncheck the Private box.

   

4. Click Save.

Updating a field’s visibility status

By adjusting a field’s visibility, you can control who can see the custom field when making a booking, as well as several other settings:

• Require an answer: When selected, the field must be filled out before the booking can be completed. Required fields are marked in the book form with a red asterisk.
• Hide on receipts: When selected, the field will always be shown when a booking is being made, but will be hidden on customer emails and receipts.
• Hide when booking: When selected, the field is hidden when a booking is being created, but is included on completed bookings and can be edited by logged-in users.

Note: When both “Hide on receipts” and “Hide when booking” are selected, the field will be considered private. In this case, users who don’t have permission to view private fields will not see the field on completed bookings.

To adjust these settings, first locate the custom field. To the right you’ll see a table with several different columns labeled Visibility, Price, Tax, and Final Price.

1. Click on the custom field’s Visibility status:

   

2. Use the dropdown to change the field status to Visible or Hidden.
3. Optional: Adjust additional visibility settings: Require an answer, Hide on receipts, Hide when booking.
4. Click the Save button.