How to work with bookings in FH Agent

  • Updated

FH Agent can assist guests during the booking process using FareHarbor data and enabled booking actions.

Available booking actions depend on your configuration. The assistant may:

  • Check availability
  • Present time slots
  • Quote pricing
  • Share a booking link

FareHarbor handles booking records and confirmations.

FH-Agent-booking.png

Reviewing a booking interaction

To understand a typical booking interaction:

  1. A guest asks about a booking.
  2. The assistant checks availability.
  3. The assistant presents available options.
  4. The guest selects a time.
  5. The assistant validates details.
  6. The assistant sends a booking link.
  7. The guest completes the booking.

The reservation appears in the Dashboard like any other booking.

Learn more about AI-automated booking management using FareHarbor.