Affiliate booking notifications

  • Updated

Additional information is available to FareHarbor employees.

Affiliate booking notifications help you stay informed about bookings you generate, without needing to log into your Dashboard. They are set up per user in the Dashboard's notification settings.

What are Affiliate booking notifications?

Affiliate booking notifications alert you when a partner booking:

  • Is created
  • Is cancelled

This includes bookings made with partner companies where your company is the affiliate.

Benefits of Affiliate booking notifications

With Affiliate booking notifications enabled, you can:

  • Stay on top of booking activity in real time
  • Respond quickly to changes or cancellations
  • Better understand your performance
  • Make more informed marketing decisions

How to enable Affiliate booking notifications

To enable Affiliate booking notifications:

  1. Go to your Dashboard > Settings.
  2. Click on Edit for the user you would like to set up notifications for. 
  3. Open the Account tab.
  4. Go to the Notifications tab.
  5. Find the Partner Bookings section.

    affiliate-notifications.png

    Note: The options in the Partner Bookings section are visible only for users under an affiliate company. If you're not seeing it, the company is likely not set up as an affiliate.

  6. Select your notification preferences:
    • For new bookings, or
    • For cancelled bookings
  7. Click Save changes.

What notifications you receive

Once configured, you’ll receive an email that includes:

  • Company name
  • Item booked
  • Date and time
  • Booking ID
  • A direct link to view the booking

Example notification

You’ll see messages like:

  • You have a new partner booking with [Company Name]

  • A partner booking with [Company Name] has been cancelled

You can click View Booking to open it directly in your Dashboard.

Important notes

  • Notifications only apply to partner bookings where you are the affiliate.
  • These are separate from notifications for your own company’s bookings.
  • Emails are designed to be simple and do not include customer or payment details.