Invoice payments and payouts for affiliates

This help page is intended for affiliates. If you are a tour operator working with affiliates, please refer to our Managing affiliate invoice payments help page.

This article explains how to send and receive invoice payments directly through your affiliate Dashboard. You’ll learn which payment methods are available, how to complete the required Payment Setup Checklist, and what to expect for payment processing and payout timelines. It also covers how to manage payable and receivable affiliate invoices from your affiliate Dashboard.

Invoices can be settled directly on FareHarbor in two ways:

• Paying using cards
• Bank transfers (available in US only)

Receiving payment from your partner

Your tour operator partners can pay for your receivable invoices directly on FareHarbor.

Pre-requisites

To receive payments for affiliate invoices directly on FareHarbor, you need to complete the Payment Setup Checklist first.

Learn more: Completing the Payment Setup Checklist

Important note: You will be charged a payment processing fee for the transferred funds.

How do I know if the payment was successful?

Once your partner initiates the payment, the invoice will update to reflect a Created bank debit for the specified amount along with a generated reference number. If any issues arise with the transfer, the system will update accordingly.

Note: It may take 3-7 business days for the funds to transfer when paying an invoice via FareHarbor.

When will I be paid out?

The payment, once successful, will be paid out as part of your next scheduled payout.

Payouts report:

Future payouts report:

Paying your partner

You can pay your payable invoices directly from the affiliate Dashboard as well. There are two ways you can pay your partner. Here’s how they compare.

For bank transfer invoice payments, your bank account needs to meet these requirements:

• EIN (US Tax ID) registered in the US.
• Address in the US that matches the registration of the Tax ID.
• A bank account located in the US (Puerto Rico is considered the US).

To pay the invoice from the charter with card:

1. Go to your affiliate Dashboard >  Reports.
2. Select Accounting > Affiliate invoices > the  Payable tab.
3. Click on the invoice to open it.
4. Under Invoice actions, select the the payment method you want to pay with:
   • Pay with bank debits, or
   • Pay with card:
     1. Saved Company Card: Use an existing saved company card for the invoice payment.

     2. Credit or debit card: Enter a new card for the invoice payment.

        

Saving a card for invoice payments

You can save a company card for invoice payments to and from your tour operator. This way you can save the extra step of entering card details for the payment.

To save a company card:

1. Open your affiliate Dashboard > go to Settings.
2. Select Bank & Payments > go to the Cards tab.
3. Click + New card.
4. Enter the card details.
5. Click Create card.

To enable a company card for invoice payments:

1. Open your affiliate Dashboard > go to Settings.
2. Select Bank & Payments > go to the Cards tab.
3. Click Edit for the target card.
4. On the Access tab, select the Allow use for affiliate invoices for the corresponding partner.

If you are located in the US, Canada or EMEA and interested in expanding your partnerships without having to care about the invoices? FareHarbor does that for you! Learn more about the FareHarbor Distribution Network.