Additional information is available to FareHarbor employees.
The changes outlined in this help page take place as of October 2026. You are required to complete the FHDN API payouts setup by the end of September 2026.
FareHarbor is updating the way bookings created via the FHDN API are paid out.
These changes are being made to ensure that:
- We continue to improve on providing better visibility and granularity on your FHDN API payouts.
- We meet regulatory obligations around disbursement of funds from OTA partners.
As part of these changes, you will be required to complete an onboarding of your bank account, specifically for FHDN API payouts.
How to set up an FHDN API payout bank account
The FHDN API payout bank account setup should take no more than 10 minutes to complete.
The below notification appears on your Dashboard from August 15, 2026, prompting you to complete the FHDN API payout bank account.
This setup step is also visible on the Payment Setup Checklist.
To set up your FHDN API payout bank account:
- Navigate to your Dashboard > Settings > Bank & Payments.
- Open one of the FHDN API payout setup prompts:
- The Set up an FHDN API payout bank account notification, or
- The Set up FHDN API payout account step in the Payment Setup Checklist
- Click Start.
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Confirm your email address and click Continue.
Note: You need to ensure that the email is accessible as Stripe may send a temporary password to validate the email.
- If Stripe asks for a one time password: Enter the one time password as shared by Stripe in your email inbox.
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Select what type of recipient you are - Individual or Company.
- Select Individual, if this is your personal bank account.
- Select Company, if this is your company's bank account.
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Enter your name (or company name) as per your bank statement.
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You may be presented with a list of banks. We recommend that you select Enter bank details manually instead.
- Enter your bank details.
- Stripe may ask you to sign up for Link. We recommend that you skip this step as it’s not mandatory.
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Once you complete entering the information, click Confirm.
You’ve completed the process and you are redirected to your Dashboard. The related FHDN API payout account step is green.
How to update an FHDN API payout bank account
If you need to update an existing FHDN API payout bank account:
- Navigate to your Dashboard > Settings > Bank & Payments.
- Click the Manage FHDN API payout account step.
- Click Manage.
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Update the FHDN API payout account it in Stripe.
FHDN API payouts on the Payouts report
When an FHDN API payout is created, it will be listed on your Payouts report under processor type Global Payouts.
Payouts when setup is not complete
Starting September 2026, if you haven’t completed the FHDN API payout bank account setup, FareHarbor still creates the payout but it will remain with a Pending deposit status on the Payouts report.
Frequently asked questions (FAQs)
Why can’t FareHarbor re-use the bank account details I already provided for payouts?
Due to legal reasons, FareHarbor cannot access the full bank details provided by you.
The bank details that you enter when you first onboard with Fareharbor are passed directly to Stripe. FareHarbor merely retains the bare minimum information required to display the added bank account. This means that we need you to provide the bank details again, even if they were already shared earlier.
Can the bank account I provide for FHDN API payouts be different from the one used for regular payouts?
Yes. You have full control over which bank account you want to use for each payout type.
Can I update the bank account I provided earlier?
Yes. You have full control over which bank account you want to use. Simply follow the Manage FHDN API payout account steps.
The temporary PIN that Stripe shared in my email didn’t work.
In such cases, please reach out to Stripe to provide a new PIN.