Duplicate an existing item to create a new item using its content and configuration. This can save time when setting up an experience similar to one you already offer.
Duplicated items are created as Private, even if the original item is available for booking. Review the copied settings and complete any remaining setup before making the new item available to customers.
Duplicating an existing item
To duplicate an item:
- Navigate to the Items tab in your Dashboard.
- Select + New item, then choose Duplicate existing item.
- In the Select item field, choose the item you want to duplicate.
- Review the Include listing and photos checkbox, which is selected by default. Clear it if you don't want to copy the original item's gallery photos and Content Builder description.
- Select Include future availabilities to copy upcoming availabilities from the original item. This option is not selected by default. Copied future availabilities are created as Closed and hidden, even if they were open on the original item. Review their settings before making them available for booking.
- If the New item name field appears, review or edit the suggested name.
- Select Create, then confirm the duplication when prompted.
You can also duplicate an item directly from its settings by navigating to the original item’s Info & Policies > Advanced and selecting Duplicate. This method copies the item's existing configuration, including listing content and photos, but does not offer the option to include future availabilities.
Wait for the duplication process to finish. If you included future availabilities, a progress window may appear. Do not leave or refresh the page while this process is running.
Once duplication is complete, you'll be directed to the new item's Overview page.
Reviewing duplicated content & settings
The new item inherits much of the original item's configuration, but some settings are excluded or reset. Review these differences before completing the new item's setup.
What gets duplicated
The following configurations are copied when they exist on the original item:
- Customer types and pricing
- Resource requirements
- Custom fields
- Availability schedules.
- Notifications.
- Pricing sheets
- Item category tags
Most other item settings are also carried over, except for settings specifically reset during duplication.
What isn't duplicated
The following information is not copied or is reset on the new item:
- Bookability status: The duplicate is always created as Private, regardless of the original item's status.
- Booking flows: The duplicate is not automatically added to the original item's booking-flow pages.
- Bookings: Existing bookings and booking history are not transferred.
- External distribution settings: Certain reseller and third-party distribution mappings and synchronization settings are reset.
- Other tags: Tags that are not item-category tags are not copied.
Some additional associations, including discount codes, memberships, waivers, and custom calendars, may require review because their transfer was not confirmed in the duplication process.
Completing the remaining setup
After duplication, you'll be directed to the duplicate item’s Overview page. Review the copied information and complete the remaining setup.
The Complete the core setup checklist shows six requirements and indicates which are already complete. Your progress depends on the original item's configuration and the options selected during duplication.
Some requirements may already be complete, including listing content, photos, customer types, and pricing. Other requirements need additional attention:
- Bookability: Your new item starts as Private. Select Make item active from the Bookability checklist entry to access the settings for changing its status.
- Booking flows: Add the new item to a booking-flow page using Add to booking flows. The original item's booking-flow placement is not inherited.
- Availability: If you didn't copy future availabilities, create new availability for the item. If you copied availabilities, review their Closed and hidden status.
- Listing content and photos: Review the copied information and complete any missing requirements, particularly if you cleared Include listing and photos.
To finish setting up your duplicated item:
- Review the Complete the core setup checklist on the new item's Overview page.
- Select an incomplete checklist entry to open its configuration page.
- Complete the required configuration.
- Repeat until all six core setup requirements are complete.
You can also use the Customize this item section to review additional settings, such as confirmation and cancellation notes, custom fields, resource requirements, memberships, and discount codes. Available options depend on your Dashboard configuration.
For more information about the setup checklist and optional customization settings, see Create an item.