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You can remove individual affiliates or multiple affiliates from your FareHarbor Dashboard when you no longer work with them. Removing an affiliate archives the relationship and revokes their access to your Dashboard while preserving historical booking and reporting data.
When an affiliate is removed from the Dashboard:
- The affiliate is archived.
- The affiliate can no longer access your Dashboard or make bookings for your business.
- The affiliate no longer appears in your active affiliate list.
- Historical bookings and affiliate data remain reportable.
- You can still run reports on and issue invoices for a deleted affiliate.
- In the Booking Source report, deleted affiliates are identified with (deleted) next to their company name.
Before removing an affiliate, review any reporting or invoice information you may need for the partnership and confirm the terms of your agreement or contract. You may also want to notify the affiliate that their access to your booking calendar will be removed. They may still be able to access booking calendars for their other client partners.
How to remove one or multiple affiliates
To remove an affiliate from your Dashboard:
- Navigate to Settings > Affiliates.
- Locate the affiliate for removal.
- Click on the corresponding Remove button (trash can icon) under Actions.
- Confirm the removal.
To remove multiple affiliates at the same time:
- Navigate to Settings > Affiliates.
- Select the desired affiliates via the checkboxes on the left.
- Click on More actions in the upper right.
- Select Delete all.
- Confirm the removal.
View a deleted affiliate in the Booking Source report
You can continue to review bookings associated with a deleted affiliate in the Booking Source report.
To view a deleted affiliate in the Booking Source report:
- Access the Booking Source report as per these instructions.
- Find the Affiliate filter.
- Select the affiliate from the dropdown. Deleted affiliates are labeled (deleted).
- Click Generate.
- Review the bookings associated with the selected affiliate.
Frequently asked questions (FAQs)
What happens to existing affiliate booking links?
Removing an affiliate does not automatically deactivate their existing booking links, buttons, or QR codes. Bookings made through an existing link can still be created, but they are recorded as online bookings. The former affiliate is not tagged on the booking, and commission is not attributed to them. Ask the affiliate to remove these links from their website, marketing materials, and other channels after the partnership ends.
Can I still view historical bookings and manage invoices after removing an affiliate?
Yes. Removing an affiliate archives the relationship but does not remove historical booking data. You can still review past bookings in reporting and manage any outstanding financial obligations related to the partnership.
Should I remove an affiliate or use affiliate rules instead?
Remove an affiliate when the partnership has ended and they no longer need access to your Dashboard. If you are still working with the affiliate but need to limit when or what they can book, consider using affiliate rules instead. Affiliate rules may be a better fit for temporary or booking-specific restrictions.
Learn more about Affiliate rules.