What is the MyPassTracker integration?
MyPassTracker is a seasonal pass management system and applies to any tickets that grant access for a determined amount of time.
MyPassTracker provides management for storing contact information and access control, depending on the pass purchased.
How it works
When a customer purchases a seasonal pass through FareHarbor, that data is migrated through our webhook functionality. This data is then stored in MyPassTracker to do things like send a welcome email with access information, make a request for further details like a picture ID and other contact information, and more. Once the information is sent to MyPassTracker, a customer can show up at the your entrance and be checked in. When your customer is checked in, you can see what kind of pass they’re using, if they have completed their payment, and view a picture of the pass owner.
Setting up MyPassTracker integration
Please contact Justin Wendzel at [email protected] to set up the MyPassTracker integration. Once MyPassTracker is ready, they will email the correct team at FareHarbor to make the necessary edits to your Dashboard and enable the connection.