Last updated: August 23, 2019
FareHarbor partners with PicThrive, a cloud-based service that that provides an easy way for you to sell digital photos and videos to your customers after their tour or activity, and turn social sharing into more bookings and reviews.
When a guest completes a purchase, they will get a mobile-friendly album to instantly view and share. This album includes your branding, TripAdvisor, social media and custom URL.
What does the integration with FareHarbor do?
The PicThrive integration helps you to automatically connect more of your guests to their photos/videos after they leave. It allows the system to identify which customers have already purchased photos/videos in-store, then connects those who haven’t made purchases directly to their trip’s album for the opportunity to buy online.
How it works
When the PicThrive integration is enabled for a specific item in your Dashboard, it allows FareHarbor to send information about that item’s bookings to PicThrive. PicThrive then uses this data to automatically send emails only to your customers that have not purchased photos/videos in-store.
The information sent from FareHarbor includes:
- Activity/tour name
- Activity start and end time
- Booking ID
- Customer’s name
- Customer’s email address
- Customer’s billing postal code
- Your company name
FareHarbor will automatically send this data to PicThrive on an hourly schedule, for any availabilities that started within the past hour.
Setting up the PicThrive integration
If you do not yet have an account with PicThrive, get in touch with [email protected] and let them know you are a FareHarbor company. Once you’re set up with an account, our friends at PicThrive will let us know, and we will enable the integration on your FareHarbor Dashboard.
If you already have a PicThrive account, get in touch with FareHarbor Support directly and we’ll get you set up from there!